The complete workshop operating system
Outstanding garage experience. Excellent automotive data. World-leading service estimation. World-class workflow. BOOKAR brings every part of your workshop - jobs, customers, inventory, and reporting into one intelligent platform.
One platform
Every workflow
Online Booking
Fully Integrated
Reporting
Improve Productivity
OEM data
Repair & Maintenance data
Run your workshop without the paperwork
From the moment a vehicle arrives to the moment the invoice is paid, BOOKAR handles every step. Digital work orders replace paper job cards, a drag-and-drop job board keeps your team aligned, and a shared calendar means nothing gets missed.
Work Order Management
Create, assign, and progress jobs from estimate to invoice. Attach notes, photos, and parts to every work order.
Calendar
Book in vehicles, block bays for MOTs, and manage technician availability from a single shared view.
Job Board
Kanban-style board gives every technician a clear view of their queue — and gives you a live pulse on workshop throughput.
Invoices
Generate itemised invoices with labour, parts, and VAT calculated automatically from the work order.
Know your customers. Keep them coming back.
A complete customer and vehicle database at your fingertips. Full service history, automated reminders, and review collection built in — so every customer feels like a regular.
Customers
Detailed profiles with contact history, vehicle links, spend summaries, and communication preferences.
Vehicles
Full vehicle records with MOT dates, service history, mileage tracking, and linked work orders.
Reminders
Automated MOT, service, and tyre check reminders sent by SMS or email — keeping your diary full.
Reviews
Prompt satisfied customers to leave reviews at the right moment, automatically.
Keep customers informed. Get paid faster.
Fewer phone calls. No chasing payments. BOOKAR's built-in communication and payment tools create a frictionless experience your customers will notice — and remember.
Two-Way Customer Messaging
Chat with customers directly from the job — no need to pick up the phone. Send updates, answer questions, and share progress via SMS or in-app messaging. Every conversation is logged against the work order.
- Real-time SMS and in-app messaging
- Full message history on every job
- Send photos and status updates
Authorisation Requests with Media
Found additional work? Show the customer exactly what you found — before asking them to approve it. Attach photos and videos directly to the authorisation request, so customers can see the worn brake pads, the cracked CV boot, or the corroded component for themselves. Clear evidence means faster approvals, fewer disputes, and more trust.
Attach photos and videos — send visual evidence of the issue alongside the authorisation request, straight to the customer's phone or inbox.
- Send via SMS or email in one click
- Photos and videos attached to the request
- Customers approve or decline digitally
- Signed authorisations stored on the job
- Timestamped approvals — no disputes
Text to Pay
When the job's done, send a payment link straight to the customer's phone. They pay securely online before collection — so you're never waiting at the desk for card machines or cash.
- Payment link sent by SMS automatically
- Secure online checkout for customers
- Invoice marked paid on receipt
Pay in 3 — No Credit Check
Give customers the flexibility to spread the cost of larger repairs across three interest-free instalments — with no credit check required. Remove price as a barrier and increase your average job value.
- No credit check for customers
- You receive full payment upfront
- Increases approval and average spend
Parts, stock, and purchasing — all in one place
Stop losing money to untracked parts and unclaimed labour. BOOKAR's inventory and purchasing tools give you full visibility over your stock, your suppliers, and your margins.
Custom Jobs
Build a service menu with your own labour times, pricing, and descriptions — ready to add to any work order in seconds.
Inventory Management
Track stock levels, set reorder points, and link parts directly to work orders for accurate job costing.
Purchase Orders
Raise POs to your suppliers, receive stock, and reconcile parts against invoices — without leaving BOOKAR.
OEM repair data. Right when you need it.
Stop switching between systems. BOOKAR gives your technicians instant access to the technical data they need — directly inside the work order.
- Technical repair procedures
- Wiring and circuit diagrams
- Diagnostic trouble codes (DTCs)
- Service schedules and intervals
- Labour time estimates
- Fuse & relay assignments
- Component location diagrams
- Diagnostic data by vehicle
Order parts and tyres without leaving the platform
Source the parts you need through BOOKAR's integrated shop. Search by vehicle, compare pricing, and place orders — all linked back to the relevant work order automatically.
Parts Ordering
Search, compare, and order parts from your preferred suppliers — vehicle fitment guaranteed.
Tyre Ordering
Browse live tyre stock, compare brands and sizes, and order direct — integrated with your tyre fitting workflow.
Stop guessing. Start improving.
Most garages have a rough sense of how busy they are. BOOKAR gives you the actual numbers — so you can see exactly where time is being lost, where labour is going unclaimed, and which parts of your operation are pulling their weight.
Productivity isn't just about working harder. It's about knowing where the gaps are. A technician clocking off jobs slowly, a bay sitting idle mid-morning, a job type that consistently runs over estimate — these are fixable problems, but only if you can see them.
BOOKAR's reporting surfaces these insights automatically, in plain language, without you having to build a spreadsheet to find them.
Labour recovery rate
See the gap between hours available and hours billed. Close it by identifying where unbilled time is disappearing.
Technician efficiency
Compare actual job times against estimates per technician. Spot who needs support and who's consistently outperforming.
Bay utilisation
Understand how much of your capacity is actually being used across the day and week — and when your quiet spots are.
Job completion trends
Track average turnaround times by job type to set more accurate estimates and improve customer expectations.
Inventory
Stock levels, reorder alerts, parts usage, and supplier spend at a glance.
Payments
Outstanding balances, payment method breakdown, and daily cash flow.
Sales
Revenue by service type, job value trends, and your best-performing work.
Accounting
Export-ready data for your accountant or direct integration with your accounting software.
Operations
Bay utilisation, job completion times, and bottlenecks in your workshop pipeline.
Productivity
Technician efficiency, labour recovery rate, and team performance over time.
Your team, your rules
Role-based access controls let you give every team member exactly the visibility and permissions they need — nothing more, nothing less. Technicians see their jobs. Service advisors manage bookings. Managers see everything.
- Role-based access controls
- Technician job assignment and tracking
- Productivity and efficiency reporting per employee
- Clock-in / clock-out against individual jobs
Getting started is straightforward
We handle the heavy lifting so your team can hit the ground running.
- 1Onboarding
We import your customer list, vehicle data, and service history so you're ready from day one. No manual data entry.
- 2Configuration
Set up bays, technicians, service menus, labour rates, and supplier connections to match exactly how you work.
- 3Go Live
Your team starts managing jobs, ordering parts, and tracking work through a single dashboard — from day one.
- 4Optimise
Use reporting insights to improve bay utilisation, reduce idle time, recover more labour, and grow revenue.
Your workshop deserves better tools.
BOOKAR replaces paper job cards, disconnected spreadsheets, and slow manual processes with a single platform built from the ground up for garages.
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